[Product name]: Braided soft shell
[Applicable model]: iphone (Apple)
[Supply method]: Factory direct sales
[Delivery Express]: Shentong
[Delivery time]: Orders placed before 15:00 on the same day will be dispatched on the same day as possible
[Default packaging]: opp bag packaging requires other packaging, please contact customer service
[Buyers must read]: If you buy any product of our company, please contact us as soon as possible if you have quality problems or missing hair, we will immediately deal with the problem for you and give you a satisfactory answer:
1. If you find products with functional failure and quality problems within 7 days of receiving the goods (subject to the date of receipt of the waybill), please contact us in time; overdue items will not be accepted, and false and false reports will not be accepted once verified;
2. Considering that individual customers cannot check one by one after receiving the goods, if the product does have quality problems, we will cooperate with it within 30 effective time.
3. The buyer will not return or exchange the product on the grounds that the buyer is dissatisfied or difficult to sell, and the product has no quality problem;
4. We will try our best to satisfy the customer's designation of product color or style, but it may not be 100% satisfied. If the color and style do not match, the product will not be returned or exchanged (the customer can indicate that the product cannot be distributed as required and can be out of stock);
5. When the customer receives the goods, no matter whether the outer packing box is damaged or not, they need to open the box for inspection. If the product is damaged due to transportation problems, please ask the relevant transportation company to issue a certificate stamped with the official seal, and provide this certificate to us. We will assist customers in making claims; if the goods are damaged or lost due to logistics, we will not be responsible for them.
6. All customers please protect the integrity of the product packaging, accessories or related information. If the product itself has quality problems, we will exchange it within the specified time; (The freight for separate replacement shall be borne by the customer. replacement order)
7. If the returned product has incomplete packaging, incomplete accessories or related information; unauthorized repairs and modifications; not used and stored in normal ways; beyond the product warranty period; will not be responsible for returns;
8. When the customer finds the product quality problem and returns the product, please return it to our company by ordinary express, and the customer pays the freight in advance. The company will supplement the freight and the actual cost of the product according to the express list after receiving the goods. For direct return, we will directly reject it without processing;
I would also like to thank all customers for their full support, trust and cooperation. The bridge to communicate the soul is understanding, and the way to connect the soul is trust! ! !